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Solution : AR eInvoicing

Arro is the trading name of National Hardware Ltd, a buying group for over 100 independent home, garden, DIY and builders merchants. Established for over 50 years and with a turnover in excess of €120 million, the group is made up of 70 members and deals with 400 active suppliers. Arro implemented SoftCo AR eInvoicing to simplify its existing billing process.



Arro needed to manage a complex, manual billing process with over 144,000 paper invoices every month. Each independent member placed orders directly with a supplier, who sent the invoice to Arro. The group had to pay the supplier, generate an AR invoice manually, and invoice the member. The specific requirements of the buying group drove implementation of both AP and AR automation.


SoftCo AR eInvoicing automatically generates AR invoices by capturing information from the AP invoice and converting it into a compliant AR invoice. The AR invoices and invoice data are delivered to the members electronically with an email alert on invoice payment advice. SoftCo Portal, the secure web module, permits authenticated member view all invoices and supporting documents as well as manage payment queries.


Since deploying SoftCo AR eInvoicing, Arro has achieved a 90% reduction in manual invoice generation, processing, distribution and postage costs. Through SoftCo Portal, the AR team and members have full visibility of AR invoices and supporting information as well as handle payment queries.


Read about Arro's experience of AP Automation here.


“Within a year of deploying SoftCo AR eInvoicing, we have benefited from a 90% reduction in postage and handling costs.”

Dave Geoghegan, Arro



ARRO replaced its manual invoicing process with AR eInvoicing to automate invoicing throughout the buying group.


“We’ve taken something that was hugely manual and automated it. It helps us drive further efficiencies.”

Dave Geoghegan, Arro

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