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Dublin Bus

Solution : AP Automation

Dublin Bus, is a wholly owned subsidiary of the state-owned Córas Iompar Eireann Group, and operates the majority of public service obligation bus services in Dublin. Dublin Bus wanted to reduce the cost of handling 40,000 annual accounts payable invoices. Dublin Bus implemented SoftCo AP Automation (SoftCo AP) to process supplier invoices and integrate seamlessly with SAP.


Dublin Bus were processing 40,000 supplier invoices per annum, which included manually keying in data. There was also the requirement to handle a large volume of both internal and external queries, and Dublin Bus suffered from a lack of visibility over its AP process. Dublin Bus also required seamless integration with SAP ERP system.


SoftCo AP with SAP integration was deployed across the entire AP process at Dublin Bus. Invoices are scanned on receipt, data is validated, and immediately posted to the SAP ERP system. All invoices and information is available centrally once the invoice is received, and it is subsequently stored in SoftCo AP compliant archive. 


SoftCo AP has enabled Dublin Bus to more than double its same day processing of invoices. Time has been saved and costs have been reduced as a result of automating manual tasks and paper processes, and queries are answered quickly which has improved supplier relations. Full integration with SAP ensures fast and efficient query management.


“With SoftCo, we’re paying our suppliers faster, we can handle the process better, and our AP staff are not under as much strain.” 

Gerry Sullivan, Financial Accountant

Dublin Bus


Dublin Bus has more than doubled its same-day processing of 40,000 annual invoices by using SoftCo AP.


“A number of our suppliers rang us to say "thank you" for paying so promptly.”

Gerry Sullivan, Dublin Bus

Finance System


Sample AP Clients