Head of Quality- Dublin

Dublin, Ireland

About SoftCo:

Established in 1990, SoftCo is a leading global software company with over one million business users worldwide. Headquartered in Dublin, Ireland, SoftCo has offices in Boston, Hyvinkää and Helsinki. The company’s solutions transform finance processes, reduce costs and ensure organizations meet their compliance obligations. SoftCo’s customers include Volkswagen, Primark, Sunny Delight, the Finnish Government, and PWC. SoftCo is ISO27001 certified, a Microsoft Gold Partner, and an AWS Advanced Technology Partner.


About the role:

In this role you will be responsible for the overall quality of all product development deliverables. You will:

  • Define SoftCo’s QA strategy, tools and techniques for new and enhanced products and features
  • Manage the direction and deliverables of the QA function and ensure our QA team continue to consistently meet quality standards and timelines
  • Oversee the QA cycle for all product releases
  • Review, develop and enhance our test processes ensuring an adequate balance of functional and performance testing is achieved
  • Take a hands-on role as required in reviewing and analysing functional specifications, enhancements and high priority change requests
  • Oversee the design, development and execution of test scripts for manual and automated testing as needed.
  • Analyse and communicate results efficiently and comprehensively to the development team and other key stakeholders
  • Work with our R&D Director to support developers and other teams as required on items relating to product quality and technical challenges
  • Report to the Business on QA KPIs
  • Ensure ISO 27001 compliance at all times


Your profile:

  • A 3rd level qualification in a relevant technical discipline
  • Experience in in-house software development and testing environment in a management role with a strategic remit is a must
  • People management experience of international teams is a distinct advantage
  • Experience in hands-on testing business process automation applications would be advantageous
  • Good understanding of software programming and database concepts

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