01
Understand the fit
Your ERP landscape, approval hierarchies, exception patterns, compliance requirements. We learn all of it before we touch a single configuration. No assumptions carried over from the last customer.
AI-NATIVE AUTOMATION FOR THE AP MANAGER
AP automation that puts your team in control
Invoice queries. Backlogs. Exceptions that take longer to resolve than to process. If your team spends more time chasing approvals than managing the workflow, the problem isn’t your people. It’s the tools. SoftCo gives full visibility across invoices, exceptions, and bottlenecks, with automation handling the volume so your team can focus on what needs judgment.
90%
touchless processing of PO invoices
30+
years in AP automation
SOC 2
Type II certified and audited
Featured in the Gartner Magic Quadrant for AP Automation
THE CHALLENGE
The work no one sees, but your team feels
These are not edge cases. They are Tuesday. And they define how your AP function actually operates. They determine how work flows, where it stalls, and what gets missed.
Query volume thatkeeps growing
Suppliers chasing payments. Internal teams chasing approvals. Every query pulls someone off processing and onto email. The backlog grows while your team answers questions they shouldn't need to answer manually.
A backlog youcan’t get ahead of
Invoices stack up. Exceptions queue. There is no way to prioritise what matters most, so everything is urgent and nothing moves efficiently. The team works harder without working smarter because there is no system helping them triage.
Growing pressure, flat headcount
Invoice volume increases every quarter. Supplier expectations tighten. But the team stays the same size, doing the same manual work, absorbing the gap between what the business expects and what the tools allow. The problem isn't effort. It's capacity.
AP AUTOMATION WORKFLOW
Every invoice. Where it is. What it needs.
SoftCo gives your AP team a single view of every invoice in the workflow. What's processing. What's stuck. What needs human attention and why. Exceptions surface with context, not just flags. Supplier queries resolve faster because the full history is visible. Your team stops chasing and starts managing.
WHAT AP AUTOMATION DELIVERS
What automation delivers for your AP team
You’re not choosing software. You’re deciding whether this investment gives you the visibility to govern cash flow, the controls to reduce financial risk, and a return you can put in front of the board. Four outcomes. All measurable.
Visibility into every invoice, in real time
Know where every invoice is. What stage it has reached. Who is holding it. What is stuck and why. No more chasing status across spreadsheets, emails, and shared drives. One view. Always current.
Queries resolved faster, with full context
When a supplier calls, your team has the complete picture: invoice status, approval history, exception reason, resolution path. First-time resolution instead of callbacks. Less time on the phone. More time on the work.
A workload your team can actually manage
Automation handles high-volume, repetitive invoice processing. Exceptions surface with context so the team knows what needs attention and why. Volume grows. Headcount pressure doesn't. The team focuses on judgment, not data entry.
An implementation that won’t bury your team
Your AP function cannot pause while a new system goes live. SoftCo assigns a dedicated project lead who stays with you from scoping to go-live. Training is phased. Delivery is structured around your team's capacity, not just the project timeline. You keep running. The automation rolls out around you.
YOUR SOFTCO EXPERIENCE
The view that tells you what needs your attention now
Invoice queue. Exception status. Approval progress. Supplier queries outstanding. This is not a dashboard you check at month-end. It is the screen your team works in every day. Filterable by status, supplier, or team member. Updated in real time. The working view that means your team stops reacting and starts managing.
CUSTOMER EVIDENCE
Tried, tested and trusted by 1M+ users worldwide
“Invoices now are going through at 80% touchless processing. Prior to SoftCo, it was between 5-10% maximum.”
80%
Touchless Processing
75%
Faster Queries
60+
Countries Live
PLATFORM
Technical foundations built to withstand scrutiny
The platform your automation runs on matters. SoftCo AI+ is why it scales, why it passes audit, and why it works across your entire ERP landscape.
AI native
Intelligence built into the platform, not bolted on. AI across capture, matching, coding, routing, and fraud detection in AP and P2P.
Single tenant security
Every customer environment isolated. Dedicated databases, no data co-mingling. 9.9/10 independently audited security rating.
Multi-ERPorchestration
Orchestrate processes across SAP, Oracle, Dynamics, and a growing library of over 200+ ERP connectors. One integration layer across your landscape.
Modular
Start with the right capability for today, then extend without rework as your processes, volumes, and complexity evolve.
OUR PROCESS
You won’t be doing this alone
Your team has to keep the AP function running while a new system goes live. That is not a footnote in the project plan. It is the plan. SoftCo assigns one dedicated project lead from scoping to go-live. Delivery is phased so your team is trained in stages, not dropped into a new system overnight. The same five steps, refined across hundreds of deployments, designed around teams that cannot afford to stop.
02
Engineer the fit
An automation blueprint shaped by your workflows and controls. Proven patterns from 35+ years of AP implementations, applied to your specific environment. Your processes shape the solution.
03
Build the fit
Matching rules, coding logic, approval chains, integration points. All configured across your ERPs and built to your specification. Everything works together as intended, not as improvised.
04
Test the fit
Your real invoice data, your real environment. We validate workflows, rules, and outcomes before go-live. Issues resolved before they reach your team. Results proved, not promised.
05
Scale the fit
New entities, new ERPs, acquisitions. The automation adapts with you. No rebuilds. Your CS team knows your configuration and evolves it alongside your business.
OUR PROCESS
You won’t be doing this alone
Your team has to keep the AP function running while a new system goes live. That is not a footnote in the project plan. It is the plan. SoftCo assigns one dedicated project lead from scoping to go-live. Delivery is phased so your team is trained in stages, not dropped into a new system overnight. The same five steps, refined across hundreds of deployments, designed around teams that cannot afford to stop.
01
Understand the fit
Your ERP landscape, approval hierarchies, exception patterns, compliance requirements. We learn all of it before we touch a single configuration. No assumptions carried over from the last customer.
02
Engineer the fit
An automation blueprint shaped by your workflows and controls. Proven patterns from 35+ years of AP implementations, applied to your specific environment. Your processes shape the solution.
03
Build the fit
Matching rules, coding logic, approval chains, integration points. All configured across your ERPs and built to your specification. Everything works together as intended, not as improvised.
04
Test the fit
Your real invoice data, your real environment. We validate workflows, rules, and outcomes before go-live. Issues resolved before they reach your team. Results proved, not promised.
05
Scale the fit
New entities, new ERPs, acquisitions. The automation adapts with you. No rebuilds. Your CS team knows your configuration and evolves it alongside your business.
FAQ
Frequently askedquestions
That history is valid and we hear it often. The difference is in how the automation is configured. SoftCo maps to your existing processes, approval hierarchies, and ERP environment before anything goes live. The system adapts to how your team works, not the other way around. Pre-sales scoping identifies gaps before any commitment. If the fit isn't there, we say so.
SOFTCOAI+ IN ACTION
Because good enough never survived an audit
See how SoftCo gives AP teams the visibility and control to manage growing volume without growing pressure. Or talk to our team about your specific workflow.