{"id":65440,"date":"2025-04-15T11:08:10","date_gmt":"2025-04-15T10:08:10","guid":{"rendered":"https:\/\/softco.com\/?post_type=glossary&p=65440"},"modified":"2025-04-25T12:20:27","modified_gmt":"2025-04-25T11:20:27","slug":"touchless-processing","status":"publish","type":"glossary","link":"https:\/\/softco.com\/ie\/glossary\/touchless-processing\/","title":{"rendered":"Touch Through Processing"},"content":{"rendered":"\n
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Touchless Processing<\/h1>\n<\/div><\/div>\n\n\n\n
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What is Touchless Processing in Accounts Payable?<\/strong><\/h2>\n\n\n\n

Touch through processing in accounts payable (AP) refers to a semi-automated invoice workflow where certain tasks within the procure-to-pay (P2P) process still require manual intervention. Unlike touchless processing, where invoices move from capture to payment without any human interaction, touch through processing involves users stepping in to review, validate, or adjust data at key points\u2014such as exception handling, coding, or approvals.<\/strong><\/p>\n\n\n\n

This type of processing typically occurs in organizations that have implemented partial AP automation but still rely on manual checks due to inconsistent invoice formats, non-PO invoices, or incomplete ERP integration. While it reduces some administrative burden compared to fully manual workflows, touch through processing can lead to longer invoice cycle times, increased error risk, and limited scalability.<\/p>\n\n\n\n

With the rapid shift toward intelligent automation, touch through processing is increasingly viewed as a transitional phase. Modern finance teams are prioritizing full digital transformation, leveraging AI, machine learning, and smart workflows to minimize manual touchpoints and achieve end-to-end efficiency. As automation platforms evolve, the trend is to eliminate touch through processes by addressing exception handling, approval routing, and data validation entirely through intelligent, rule-based systems\u2014enabling faster, more accurate, and scalable AP operations.<\/p>\n

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When is Touchless Processing Used in AP?<\/strong><\/h2>\n\n\n\n

This processing method is typically used in organizations that have implemented partial AP automation. For example, invoices may be automatically captured and entered the system, but require manual handling for exception management, coding, or approvals. It is often a necessary approach during early stages of digital transformation or when dealing with complex supplier invoicing.<\/p>\n\n\n\n

Touch through processing is commonly seen in the following scenarios:<\/h3>\n\n\n\n