Head of Technology

Dublin, Ireland

Head of Technology

With a proven track record in enterprise SaaS software, cloud architecture, security, and technical leadership, you will play a critical role in shaping the company's technology strategy, driving innovation, and ensuring the delivery of high-quality, scalable solutions. The ideal candidate will possess a deep understanding of the SaaS landscape, coupled with strong leadership skills.

About SoftCo:

SoftCo is a fast growing global Procure-to-Pay (P2P) and Accounts Payable (AP) Automation technology company and we are looking for effective, proactive, and fun people to be part of our exciting journey. Our Smart Automation technology is transforming how companies manage their Procure-to-Pay processes, improving efficiency, staff morale and fighting fraud.

With 34 years’ experience, SoftCo ranks highest in independent customer satisfaction surveys. We are proud that all our projects are successful, and that our market-leading technology delivers our customers unrivalled levels of automation with the greatest savings. We operate from offices in the US, Finland, UK and Ireland. We have over a million users worldwide including PwC, Volkswagen, Patagonia, Primark, Logitech and all 80 departments of the Finnish Government. We are certified with ISO27001, Microsoft Gold Partner, all types of SOC, and we are an AWS Advanced Technology Partner.

Head of Technology – Your role:

SoftCo’s cutting-edge platform revolutionises the way organisations manage their finance operations. As we continue to expand our global presence in the market, we are seeking a Head of Technology to lead our SaaS team and drive our technological initiatives forward.

With a proven track record in enterprise SaaS software, cloud architecture, security, and technical leadership, you will play a critical role in shaping the company’s technology strategy, driving innovation, and ensuring the delivery of high-quality, scalable solutions. The ideal candidate will possess a deep understanding of the SaaS landscape, coupled with strong leadership skills.

Your responsibilities:

Develop and execute the company’s technology vision, strategy, and roadmap aligned with business goals and market trends.
Work with product teams to ensure deployments and maintenance of SaaS products are scalable, reliable, and secure.
Define and maintain the technology architecture and infrastructure, including cloud platforms, databases, security and networking, to support the company’s SaaS offerings.
Provide technical leadership and guidance to engineering teams, fostering innovation, collaboration, and continuous improvement in development processes and methodologies.
Implement and maintain robust security measures to protect customer data, systems, and intellectual property, including compliance with relevant regulations and standards.
Design and optimise systems for scalability, performance, and reliability to handle growing user bases and workloads.
Oversee the design and management of data architecture, storage, and analytics capabilities to derive insights and drive data-driven decision-making.
Develop and execute strategies for integration with third-party systems and services such as customer ERP systems to leverage the full potential of the SaaS platform.
Identify and cultivate strategic partnerships with technology vendors, platforms, and industry players to enhance the company’s product offerings and market positioning.
Recruit, develop, and retain top engineering talent, fostering a culture of learning, collaboration, and innovation within the technology organization.
Manage the technology budget and resources effectively, prioritizing initiatives and investments that deliver the highest strategic value to the business.
Collaborate with product, sales, marketing, operations, and customer success teams to understand customer needs, gather feedback, and drive technology enhancements and innovation.
Stay abreast of regulatory requirements and industry standards relevant to SaaS products, ensuring compliance and mitigating risks.
Stay current with emerging technologies, trends, and best practices in cloud architecture, security, SaaS delivery models, and related fields, driving innovation and differentiation.

Your profile:

A bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field. An advanced degree such as a Master’s or Ph.D. in a relevant technical discipline is an advantage.
Deep technical expertise in software development, cloud computing, and SaaS architecture is essential with strong understanding of modern programming languages, frameworks, and development methodologies.
Experience with cloud platforms (e.g. AWS and Azure), microservices architecture, containerization (e.g. Docker and Kubernetes), and DevOps practices is required.
Proven track record of leadership and management in a technology-driven environment, including experience leading engineering teams, defining technical vision and strategy, and driving execution to achieve business goals.
Strong leadership skills including communication, team building, decision-making, and conflict resolution are critical.
Experience working with product teams to translate customer needs into innovative SaaS solutions based on market insights and competitive analysis.
Experience in the Enterprise SaaS industry is required with deep understanding of the unique challenges and requirements of enterprise customers, such as scalability, security, compliance, and integration with existing systems.
Experience in developing and executing long-term technology roadmaps is essential with a strategic mindset and an ability to formulate and communicate a clear technology vision and strategy aligned with business objectives.
A strong understanding of business fundamentals, including revenue models, pricing strategies, and competitive positioning with an ability to translate technical decisions into business impact and ROI based on strategic business goals.
Have a customer-centric view focused role on delivering value to customers through technology solutions and experience working closely with customers to understand their needs, gather feedback, and prioritize technology enhancements accordingly.
Experience with regulatory requirements such as GDPR, HIPAA, SOC including experience implementing and maintaining robust security and compliance programs to protect customer data and mitigate risks.
Continuous commitment to learning and innovation with new technologies and approaches to drive competitive advantage for the company.
Effective communication and stakeholder management skills, including executive leadership, customers, partners, and other teams with ability to communicate technical concepts and decisions clearly and concisely to both technical and non-technical audiences.

What we can offer you:

A competitive remuneration package is on offer and our benefits package includes company paid health insurance, life assurance, pension, bonus package, long service incentive awards and an employee referral scheme. Our customers are all over the world, so travel is an option and if working for one of the most innovative technology companies is your thing, then look no further.

Join SoftCo and be part of a talented team that is shaping the future of SaaS software. Apply now to embark on an exciting journey where your skills and expertise will make a meaningful impact.