Senior Solutions Consultant

USA

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Senior Solutions Consultant

We are growing our team across the USA and are seeking a motivated, proactive, detail oriented Senior Solutions Consultant to join our Global Customer Services Group.

About SoftCo:

SoftCo are a fast growing global Procure-to-Pay and Compliance technology company and we are looking for effective, proactive, and fun people to be part of our exciting journey. Our Smart Automation technology is transforming how companies manage their Procure-to-Pay processes, improving efficiency, staff morale and fighting fraud.

With 33 years’ experience, SoftCo ranks highest in independent customer satisfaction surveys. We are proud that all our projects are successful, and that our market-leading technology delivers our customers unrivalled levels of automation with the greatest savings. We operate from offices in the US, Finland, UK and Ireland. We have over a million users worldwide including PwC, Volkswagen, Patagonia, Primark, Logitech and nearly 80 departments of the Finnish Government. We are seriously certified with ISO27001, Microsoft Gold Partner, all types of SOC, and we are an AWS Advanced Technology Partner.

Senior Solutions Consultant – Your role:

We are growing our team across the USA and are seeking a motivated, proactive, detail oriented Senior Solutions Consultant to join our Global Customer Services Group. You will deliver finance process automation solutions for US and global customers based on our innovative best in class software. You will be actively involved in the complete project lifecycle from pre-sales through to project delivery.

Your responsibilities

  • Deliver complex, enterprise level solutions from specification and design workshops, right through to hands-on support services during project implementation.
  • Provide support to SoftCo clients at both technical and business user levels.
  • Use your business process experience and analytical skillsets to identify new opportunities for SoftCo solutions.
  • Develop and maintain expert technical knowledge of SoftCo & associated ERP solutions.
  • Deliver documentation and administration requirements in line with standard project methodologies and policies.
  • Perform in-depth requirements analysis on sales leads with new and existing clients.
  • Cooperate with Sales to develop and present high-impact demonstrations of SoftCo solutions, clearly articulating benefits to audiences at all levels from decision makers to end users.
  • Adhere to company policies and compliance standards.
  • Other associated duties as required.

Your profile:

  • A college degree or similar qualification in a technical field.
  • At least 5 years’ experience in the delivery of software projects and the support of complex software applications, ideally in the Finance arena.
  • Ability to run meetings, workshops, presentations and demonstrations which provide thorough pre-sales and implementation support.
  • Demonstrable ability to follow a standard project management path, e.g. requirements gathering and documentation, solution design, project planning, training, testing, etc.
  • Strong work ethic with a professional approach to working in customer facing environments.
  • Ability to deliver under pressure and meet demanding deadlines.
  • An exacting, systematic approach backed up by consistent attention to detail.
  • Eligible to work in the USA with fluent written and verbal English.
  • Ability to travel nationally & internationally.

What we can offer you:

This is an excellent opportunity to join a successful, expanding software company and work with state-of-the-art technology in a rapidly growing sector.   We encourage our team to be ambitious and in SoftCo there is a culture of progression.  We support your development by investing in training and partnering with leading learning platforms and providers such as Pluralsight amongst others.  Uniquely, our structure means you work directly with the most senior leaders in the business, who see your potential.

A competitive remuneration package is on offer and our benefits package includes medical cover, 401 (K) plan, life insurance and AD&D, paid time off, long service incentive awards and a staff referral scheme.  There will be the opportunity to travel in this role. If working for one of the most innovative technology companies is your thing, then look no further.   Learn more about us at softco.com/about-us/careers/.

Applications

Please send your CV to careers@softco.com.

SoftCo is an equal opportunities employer. (www.softco.com)

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