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Beyond PO vs Non-PO: How to Automate Complex Invoices

Karo
Karo

February 11, 2026

Go beyond PO vs non-PO: see what makes invoices complex and how AI handles exceptions, services, utilities, and contract billing.

Learn how AI helps automate exceptions, non-PO, and service invoices—plus where automation stops and oversight is essential.

If your AP team is still spending disproportionate time on exceptions, service invoices, or non-PO approvals – even after automation – this session is for you. You’ll gain a clearer, more realistic view of what AP automation can and can’t do for complex invoice types, and how to build an automation strategy that delivers long-term results.

In this webinar, SoftCo’s AP automation experts unpack what truly makes invoices difficult to automate, why traditional rule-based approaches fall short, and how modern AI-driven automation is changing what’s possible. We’ll explore real-world invoice scenarios – from service POs and blanket orders to utilities, telecom, and contract-based billing – and show where automation delivers value, and where human oversight still matters.

What we’ll cover:

  • Why more POs don’t guarantee more automation
  • What really makes invoices complex (and costly) to process
  • Where “automated” AP processes still fail in practice
  • How AI improves non-PO and exception-heavy invoice processing
  • What to look for in platforms built to handle complexity

Speakers

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    Garret Pearse

    Finance Technology Consultant · SoftCo

    Garret is a senior finance consultant at SoftCo with over 20 years’ experience. Garret specializes in introducing best practice automated P2P processes to global organizations. He has been instrumental in transforming P2P in hundreds of global organizations across all industries.

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    Killian McCarthy

    AP & P2P Specialist · SoftCo

    Killian is a senior P2P expert at SoftCo who works closely with C-suite finance leaders to define and deliver effective purchase-to-pay strategies. He helps organizations navigate change, align procurement and AP processes, and unlock measurable value through automation and best-practice implementation.