Beyond PO vs Non-PO: How to Automate Complex Invoices

If your AP team is still spending disproportionate time on exceptions, service invoices, or non-PO approvals – even after automation – this session is for you. You’ll gain a clearer, more realistic view of what AP automation can and can’t do for complex invoice types, and how to build an automation strategy that delivers long-term results.

In this webinar, SoftCo’s AP automation experts unpack what truly makes invoices difficult to automate, why traditional rule-based approaches fall short, and how modern AI-driven automation is changing what’s possible. We’ll explore real-world invoice scenarios – from service POs and blanket orders to utilities, telecom, and contract-based billing – and show where automation delivers value, and where human oversight still matters.

What we’ll cover:

• Why more POs don’t guarantee more automation
• What really makes invoices complex (and costly) to process
• Where “automated” AP processes still fail in practice
• How AI improves non-PO and exception-heavy invoice processing
• What to look for in platforms built to handle complexity