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What is the difference between AR and AP automation?

Discover the key differences between AP and AR automation — and why automating both sides of your cash flow is critical. Learn how leading finance teams are reducing errors, accelerating payments, and gaining full visibility with touchless processes that boost

Robert Lynch, P2P Insights Analyst
Published on May 16, 2025

In business finance, understanding the roles of Accounts Payable (AP) and Accounts Receivable (AR) is essential — especially as organizations shift toward automation to streamline operations and improve control over cash flow. This shift is gaining momentum globally; according to Gartner, the market for accounts payable invoice automation solutions is projected to grow at a compound annual growth rate (CAGR) of 14%, reaching $1.75 billion by 2026, up from around $925 million in 2021.

What Is Accounts Payable (AP)?

Accounts Payable refers to the money a business owes for goods or services received on credit. It appears as a short-term liability on the balance sheet and typically must be paid within 30 to 90 days.

In a traditional setup, AP teams handle manual invoice processing, paper approvals, and manual reconciliation — all time-consuming and error-prone. Automated AP, however, digitizes these tasks. Invoices are automatically captured and matched with purchase orders and receipts, approvals are routed electronically, and payments are scheduled without human input. This results in faster processing times, fewer errors, and stronger supplier relationships.

What Is Accounts Receivable (AR)?

Accounts Receivable is the money customers owe your business for goods or services that have already been delivered. It’s listed as an asset on your balance sheet and represents expected future income.

Manual AR processes involve generating and sending invoices, tracking payment status, sending reminders, and manually applying payments to accounts. With AR automation, these steps are streamlined — invoices are triggered automatically, payment reminders are sent on schedule, and cash is applied faster and more accurately. This accelerates cash collection and enhances customer experience.

The Actual Difference Between AP and AR Automation

While both automate financial processes, they serve opposite ends of the cash cycle:

  • AP automation focuses on outgoing payments, ensuring your company pays suppliers efficiently, accurately, and on time.
  • AR automation is about incoming payments, helping your company get paid faster by customers.

Here’s how they differ functionally:

  • Cash Flow Direction: AP automation handles money leaving the business; AR automation handles money coming in.
  • Process Triggers: AP is triggered by receiving a supplier invoice; AR begins with a customer sale or completed service.
  • End Goal: AP automation aims to optimize payment timing and vendor relationships; AR automation aims to accelerate collections and reduce DSO (Days Sales Outstanding).

Together, they provide end-to-end visibility of your organization’s liquidity.

AP Automation vs AR Automation: Pros and Cons

Feature AP Automation AR Automation
Primary Focus Managing outgoing payments to vendors Managing incoming payments from customers
Pros – Reduces manual data entry
– Prevents late fees
– Improves supplier trust
– Speeds up collections
– Reduces DSO
– Enhances customer experience
Cash Flow Impact Improves control over cash outflows and payment timing Improves cash inflows and revenue predictability
Automation Benefits – Auto-matching of POs and invoices
– Automated approval workflows
– Auto-invoicing
– Scheduled reminders
– Automated cash application
Efficiency Gains Faster invoice processing and approval Quicker reconciliation and fewer payment delays
Cons May require integration with multiple procurement systems Heavily reliant on customer compliance and behavior

Why Automate Both AP and AR?

Focusing on one side of the cash flow equation can create blind spots. AP automation reduces costs and improves payment accuracy, but without AR automation, you still lack visibility into incoming cash and may struggle with slow collections. When both functions are automated, finance teams gain a full, real-time view of cash position, enabling smarter forecasting, tighter control, and better decisions.

Key Takeaways on AP and AR Automation

  • AP automation manages outgoing payments — digitizing invoice capture, approval routing, and vendor payments.
  • AR automation manages incoming payments — automating billing, reminders, and cash application.
  • AP automation improves supplier relationships and reduces processing errors.
  • AR automation accelerates collections and improves cash forecasting.
  • Automating both gives you full control of cash flow.

Ready to See It in Action?

If you’re still juggling spreadsheets or chasing down payments, it’s time to move beyond the manual grind. With end-to-end AP and AR automation, you’ll gain the visibility, accuracy, and speed your finance team needs to stay ahead. Want to see how it works for your business? Request a demo and experience how real-time cash flow control can transform your operations.

Frequently Asked Questions

Which is more important to automate — AP or AR?

Start where your pain is greatest. If invoice bottlenecks are delaying operations, AP comes first. If cash flow is too unpredictable, AR is the priority. Long term, automate both.

Can one platform do both AP and AR automation?

Some ERPs and finance platforms offer both, but often, AP and AR automation require distinct solutions. SoftCo is a leader in AP and P2P automation — tightly integrated with major ERPs.

Will this replace my finance team?

Not at all. It frees your team from manual, repetitive work — so they can focus on analysis, strategy, and high-impact decisions.

How does AP automation help hybrid finance teams?

Modern AP tools support hybrid teams with web-based access, mobile approvals, and automated workflows, boosting job satisfaction and reducing burnout.

What if we already use an ERP like SAP or Dynamics?

No problem. Automation platforms like SoftCo are built to integrate directly with existing ERP systems — pulling in POs, GRNs, and payment data in real time.

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