IT Administrator

Dublin, Ireland

IT Administrator

We have an exciting opportunity for an experienced and enthusiastic IT Administrator to support our internal infrastructure. Reporting to the IT Manager, you will manage hardware, software, networks, and user access, provide technical support, implement security measures, and facilitate backups and recovery.

About SoftCo:

SoftCo is a fast growing global Procure-to-Pay and Compliance technology company and we are looking for effective, proactive, and fun people to be part of our exciting journey. Our Smart Automation technology is transforming how companies manage their Procure-to-Pay processes, improving efficiency, staff morale and fighting fraud.

With 34 years’ experience, SoftCo ranks highest in independent customer satisfaction surveys. We are proud that all our projects are successful, and that our market-leading technology delivers our customers unrivalled levels of automation with the greatest savings. We operate from offices in the US, Finland, UK and Ireland. We have over a million users worldwide including PwC, Volkswagen, Patagonia, Primark, Logitech and nearly 80 departments of the Finnish Government. We are certified with ISO27001, Microsoft Gold Partner, all types of SOC, and we are an AWS Advanced Technology Partner.

IT Administrator – Your role:

We have an exciting opportunity for an experienced and enthusiastic IT Administrator to support our internal infrastructure. Reporting to the IT Manager, you will manage hardware, software, networks, and user access, provide technical support, implement security measures, and facilitate backups and recovery. You will also have an opportunity to gain experience working with AWS and Microsoft Azure platforms. In your role you will:

Provide day-to-day support and maintenance tasks to ensure smooth IT Operations.
Client support via helpdesk ticketing system.
Administration of Microsoft Active Directory on a Windows network.
Administration of Microsoft 365 (Exchange Online, Teams Phone System, SharePoint and OneDrive)
Maintenance of our established security systems and procedures.
Maintenance and monitoring of IT infrastructure – production & test servers, desktops and physical network equipment.
Administration of anti-virus and Windows updates.
Ensure ISO 27001 & SOC compliance and adherence to the organisations Information Security policies at all times
Maintain IT support documentation.
Any other additional ad-hoc duties as required.

Your profile:

Third level IT qualification or equivalent industry experience.
Good technical knowledge and experience including, deploying and maintaining MS Windows based infrastructures, administration of Active Directory and Microsoft 365, experience with Microsoft virtualisation technology.
Strong communication and interpersonal skills.
Previous experience with AWS or Microsoft Azure platforms an advantage
Troubleshooting and problem analysis skills.
Proactive approach.
Eligible to work in Ireland with fluent written and verbal English.

What we can offer you:

This is an opportunity to expand your knowledge, develop your career and work with state-of-the-art technology in a rapidly growing sector. We encourage our team to be ambitious and in SoftCo there is a culture of progression. We support your development by investing in training and partnering with leading learning platforms and providers. Uniquely, our structure means you work directly with the most senior leaders in the business, who see your potential.

A competitive remuneration package is on offer and our benefits package includes membership of our on-site gym (Dublin), company paid health insurance, life assurance, pension, bonus package, long service incentive awards and an employee referral scheme. If working for one of the most innovative technology companies is your thing, then look no further.

Join SoftCo and be part of a talented team that is shaping the future of SaaS software. Apply now to embark on an exciting journey where your skills and expertise will make a meaningful impact.