“My lead finance person came to me unprompted to say how much she enjoyed working with SoftCo. The team was responsive, proactive, and stayed in touch, which made all the difference.”
Matt Higgins, Chief Information Officer (CIO)
Challenge
Avail, a global industrial manufacturing company with 15 sites across four continents, processes around 120,000 invoices per year through its Oracle EBS system.
Prior to SoftCo, the AP process was cumbersome and error-prone, with invoices often stalling in queues. This created late payments, poor visibility, and inefficiencies across finance operations. Avail needed a streamlined, cloud-based solution that could integrate seamlessly with Oracle EBS and deliver greater control over the invoice lifecycle.
Solution
SoftCo AP Automation was implemented to deliver seamless integration with Oracle EBS, enabling Avail to streamline approval workflows, improve visibility of unmatched PO invoices, and access real-time dashboards. The solution provided users across finance and procurement with greater control and transparency, while SoftCo’s dedicated support ensured a smooth transition from sales through to go-live.
Results
The implementation of SoftCo’s Retail AP Automation solution led to several key benefits:
Faster Approvals: Reduced from 1–2 weeks to just 1–2 days.
Productivity Gains: Increased throughput without additional AP or IT staff.
Cost Avoidance: No need for extra resources.
Early Payment Discounts: Faster processing allows Avail to capture savings.
Enhanced Visibility: Real-time dashboards track invoice counts and dollar values.
Information
Industry:
Industrial Manufacturing
Employees:
1,500+
ERP:
Oracle E-Business Suite (EBS)
Challenges:
Manual, error-prone AP processes causing delays and late payments
Founded in 1998, Avail Manufacturing provides precision machining and custom production solutions with 20 facilities in North America and Asia, employing over 1,200 people.
“The implementation… with SoftCo went very well. The transition from sales to the project was very smooth… and into production, the transition from the project to support was very smooth within SoftCo.”
Matt Higgins, Chief Information Officer (CIO)
Hear what our customers say
SoftCo has created a frictionless process, saving considerable time and effort.
