Project at a glance
Three-way matching was manual, paper-based, and dependent on physical documents moving between locations. Packing slips and POs had to be mailed before invoices could be processed. This slowed approvals, delayed payments, and strained vendor relationships.
- 80% of invoices processed touchlessly
- 2x invoice volume, same team
- Three-way matching completed in one click
- Early payment discounts consistently captured
- Vendor relationships restored through on-time payments
Invoices couldn’t move, without the paperwork
Three-way matching is complex. For Ortho Molecular Products, it was also manual. Invoices, purchase orders, and packing slips were physically moved between locations just to complete a match. Documents were mailed, stored in envelopes, and manually reconciled before anything could be processed. The process worked, until volume increased. Then it slowed everything down. Payments were delayed. Discounts were missed. Vendor relationships began to suffer. The day-to-day reality included:
- Physical documents required to complete three-way matching
- Invoices delayed waiting for packing slips and POs
- No reliable way to track duplicates or invoice status
- Missed discounts and strained vendor relationships
Turning manual matching into a one-click process
Fixing AP wasn’t about speeding up a step. It was about removing the process that caused the delay. SoftCo centralised invoices, purchase orders, and goods receipts into a single system. Three-way matching is now completed automatically, with exceptions flagged instantly. What previously required physical documents and manual checks now happens in one action.
"As a manufacturer, we had to physically mail packing slips and sign POs to complete the matching process. Not anymore.”
Approvals are faster. Duplicate invoices are identified automatically. Teams no longer rely on paper or manual tracking to manage the process.
80% touchless, with AP built to scale
The change is measurable in both speed and scale. 80% of invoices are now processed without manual intervention, removing the need for repetitive work across the AP team. Invoice volumes have doubled, without increasing headcount. The process has scaled without adding cost. Three-way matching, once a bottleneck, is now completed instantly. Payments are made on time, and early payment discounts are consistently captured. Vendor relationships have improved as a result, with more reliable and predictable payment cycles.
80% touchless processing
Invoices processed without staff input
4x invoice scalability
Growth without increasing team size
One-click three-way matching
Faster invoice validation
Improved vendor payments
More consistent and timely
Full process visibility
Track invoices and bottlenecks
"With SoftCo, I don’t see why we couldn’t process two, three, or four times the number of invoices without adding staff.”
Daniel Schoenknecht
Director of Accounting, Ortho Molecular Products
