01
Understand the fit
Your ERP landscape, approval hierarchies, exception patterns, compliance requirements. We learn all of it before we touch a single configuration. No assumptions carried over from the last customer.
AI-NATIVE AUTOMATION FOR RETAIL
AP automation built for retail complexity
Retail AP teams process some of the highest invoice volumes of any industry. Stock replenishment. Seasonal surges. Hundreds of suppliers, each with their own formats and terms. When volume spikes, manual processes break and suppliers don’t get paid on time. SoftCo automates capture, matching, and coding for retail complexity, so your team handles the peak without the backlog.
90%
Touchless processing of PO invoices
1M+
users worldwide
9.9/ 10
Mastercard RiskRecon security rating
Featured in the Gartner Magic Quadrant for AP Automation
THE CHALLENGE
When margins are tight, AP inefficiency costs you
Retail finance teams operate under pressure most AP functions never face. Thousands of purchase orders a day at peak. Supplier bases that shift seasonally. Payment terms that vary by category, region, and relationship. What should run like a production line becomes a bottleneck.
Volume spikeswithout warning
A baseline of thousands of invoices a week. Stock replenishment, promotions, and seasonal buying push that higher. At peak, volumes double or treble. Manual AP can’t flex. Backlogs build. Accruals become guesswork. The team shifts from processing to firefighting.
Late paymentsstrain relationships
When AP slows, suppliers feel it first. Late payments trigger penalties, erode negotiating leverage, and damage relationships. In retail, where supplier reliability drives shelf availability, a slow AP function creates risk beyond finance.
Matching breaks at scale
Three-way matching works until it doesn’t. Wrong PO numbers. Partial receipts. Pricing discrepancies. At retail volumes, exceptions compound. Every manual intervention slows the entire queue.
Revenue growthand new market access
Expand your revenue streams by reselling or referring SoftCo to enterprise finance teams.
AP AUTOMATION FOR RETAIL
AP automation that fits how retail actually works
SoftCo is built for AP environments where “standard” doesn’t apply. Configured to your ERP, approval hierarchies, and invoice mix. PO invoices flow through AI Matching. Non-PO invoices are coded automatically. Exceptions surface with context, not just a flag. The system adapts to your supplier base, not the other way around.
AI Matching for retail-scale volumes
Each supplier and entity has its own model. The system learns your patterns, PO structures, and tolerance for discrepancies. Invoices within your confidence threshold flow through untouched. The rest surface with a clear reason, not just an exception code.
Automated coding for non-PO invoices
Not every retail invoice has a PO. Marketing, facilities, store services, consultancy. AI Coding applies learned rules to categorise and route these invoices automatically, bringing control to non-PO spend.
Exceptions managed, not just flagged
Configurable workflows route discrepancies to the right person with full context: what mismatched, by how much, and what the system recommends. At peak, this is the difference between a controlled process and a backlog.
Approvals configured to your operation
Multi-site. Multi-region. Delegated authority. Seasonal staffing changes. Approval workflows are configured to your organisation, not a template. Changes to thresholds, routing, or approvers are handled without rebuilding the process.
WHAT YOU GAIN
What changes when your retail AP works properly
The priorities that keep retail finance leaders up at night are not abstract. They are measurable, recurring, and directly tied to how well the AP function performs. Here is what changes when the function works properly.
YOUR PRIORITY
WHAT SOFTCO DELIVERS
Throughput
Removes the throughput ceiling. Volume spikes are absorbed without backlogs or extra headcount.
Payment accuracy and speed
Faster matching and approval. Fewer disputes. Payments based on verified invoices, not manual accruals.
Month-end confidence
Accruals based on actual data. Less catch-up. A faster, more predictable close.
Spend visibility
PO and non-PO spend in one workflow. Visibility captured at source, not rebuilt after.
Audit readiness
Full audit trail on every invoice. Audit prep becomes retrieval, not reconstruction.
YOUR SOFTCO EXPERIENCE
Start your week with a clear view of AP
Open SoftCo on a Monday morning and see exactly where your AP function stands. Invoices captured over the weekend, already matched and coded. Exceptions flagged with context and recommended actions. Approval queues ready. Payment timelines visible. No digging through email threads. No spreadsheet reconciliation. The full picture, in one place.
CUSTOMER EVIDENCE
Trusted by enterprises that can’t afford ‘good enough’
“Invoices are going through at 80% touchless processing. Before SoftCo, it was between 5-10% maximum.”
80%
Touchless Processing
75%
Faster Queries
60+
Countries Live
HOW WE DELIVER
Automation that fits. Delivered by design.
You may have tried automation before. Or seen it fail elsewhere. Not this time. SoftCo starts with your financial architecture, then configures automation to fit it. Not the other way around. Every step is designed to deliver a result that works in your environment.
02
Engineer the fit
An automation blueprint shaped by your workflows and controls. Proven patterns from 35+ years of AP implementations, applied to your specific environment. Your processes shape the solution.
03
Build the fit
Matching rules, coding logic, approval chains, integration points. All configured across your ERPs and built to your specification. Everything works together as intended, not as improvised.
04
Test the fit
Your real invoice data, your real environment. We validate workflows, rules, and outcomes before go-live. Issues resolved before they reach your team. Results proved, not promised.
05
Scale the fit
New entities, new ERPs, acquisitions. The automation adapts with you. No rebuilds. Your CS team knows your configuration and evolves it alongside your business.
HOW WE DELIVER
Automation that fits. Delivered by design.
You may have tried automation before. Or seen it fail elsewhere. Not this time. SoftCo starts with your financial architecture, then configures automation to fit it. Not the other way around. Every step is designed to deliver a result that works in your environment.
01
Understand the fit
Your ERP landscape, approval hierarchies, exception patterns, compliance requirements. We learn all of it before we touch a single configuration. No assumptions carried over from the last customer.
02
Engineer the fit
An automation blueprint shaped by your workflows and controls. Proven patterns from 35+ years of AP implementations, applied to your specific environment. Your processes shape the solution.
03
Build the fit
Matching rules, coding logic, approval chains, integration points. All configured across your ERPs and built to your specification. Everything works together as intended, not as improvised.
04
Test the fit
Your real invoice data, your real environment. We validate workflows, rules, and outcomes before go-live. Issues resolved before they reach your team. Results proved, not promised.
05
Scale the fit
New entities, new ERPs, acquisitions. The automation adapts with you. No rebuilds. Your CS team knows your configuration and evolves it alongside your business.
FAQ
Frequently askedquestions
Yes. SoftCo's AI Matching handles two-way and three-way matching across purchase orders, goods receipts, and invoices. The system uses confidence scoring to determine match quality. Invoices that meet your threshold flow through automatically. Those that fall below it surface as exceptions with a clear explanation of what did not match and why, so your team resolves them faster.
SOFTCOAI+ IN ACTION
Because good enough never survived an audit
Tailored automation delivers visibility, control, and savings that you can actually measure.