SoftCo mentioned in Forrester’s Top Agentic AI Use Cases for AP Automation in 2026

SoftCo, a leading provider of Procure to Pay and Accounts Payable automation solutions, has been referenced in Forrester’s latest AP Automation report, the Top Agentic AI Use Cases for AP Automation.

This annual Forrester report, which looks at emerging trends and best use cases in the ever-expanding AP Automation market, focuses on how Agentic AI, which is present throughout SoftCo’s offering, is moving accounts payable beyond traditional automation and into supervised autonomy, where AI agents can execute AP processes end to end within defined guardrails.

The report identifies invoice data capture, exception handling, and invoice matching as the most mature and high-value use cases already delivering impact, while supplier communications, conversational reporting, and fraud risk management are advancing quickly.

SoftCo was specifically noted for its deployment of Agentic AI in advanced fraud detection such as unusual vendor information, sudden amount changes, or unexpected GL code shifts. AI agents in SoftCo are enhancing AP fraud management by monitoring transactions, detecting anomalies, and intervening before fraudulent activity occurs.

You can access the report here: https://www.forrester.com/blogs/top-agentic-ai-use-cases-for-ap-automation-in-2026/

 

About SoftCo

SoftCo is a fast-growing global Procure-to-Pay (P2P) and Accounts Payable (AP) automation technology company. Our AI-powered automation delivers industry-leading touchless processing rates, helping organisations achieve rapid ROI and stronger financial control. We operate globally across the US, Finland, the UK, Ireland, and Kosovo. SoftCo is ISO 27001 certified, SOC 1 & SOC 2 audited, an AWS Advanced Technology Partner, and we integrate with over 200 ERP systems worldwide.