Project at a glance
Following rapid growth, Daisy’s AP process struggled to keep up. Paper-based invoices, manual matching, and slow approvals created delays, limited visibility over spend, and made it difficult to close month-end.
- 79% of PO invoices auto-matched
- 70% reduction in invoice processing time
- Full visibility and control across AP
- Reduced vendor queries
- Improved control over procurement spend
Growth exposed gaps in visibility and control
As the business grew through acquisition, invoice volumes increased and the vendor base expanded. The process remained manual. Invoices arrived on paper, matching was time-consuming, and approvals depended on manual routing. Visibility over purchase orders and spend was limited, making it difficult to track invoices or manage commitments. As a result, delays increased and closing month-end became harder. The day-to-day reality included:
- Paper-based invoices requiring manual handling
- Slow, manual matching against purchase orders
- Limited visibility across spend and invoice status
- Increasing volume of queries and approval delays
Bringing control to purchasing and invoice processing
Fixing AP meant controlling spend from the start. SoftCo implemented a Procure-to-Pay solution that standardised purchasing and automated invoice processing within a single workflow. Requisitions are now raised against approved suppliers, verified before purchase, and converted into purchase orders automatically. Invoices are captured on receipt and matched against those POs. Where invoices match, they flow through without delay. Where they don’t, they are routed through structured workflows for resolution.
“The system has allowed us to reduce invoice processing times by 70%, saving hundreds of hours each year.”
From manual matching to a controlled, scalable AP process
79% of PO invoices are now auto-matched, removing the need for manual matching and reducing delays in processing. Invoice processing times have reduced by 70%, with invoices moving through a consistent workflow rather than relying on manual routing. Finance now has full visibility across the AP process, from procurement through to payment. Spend is controlled through approved suppliers, and queries are routed and resolved more efficiently. Vendor queries have reduced, and approvals no longer act as a bottleneck.
79% auto-matched invoices
PO invoices processed without manual matching
70% faster processing
Reduced invoice handling time
Controlled procurement spend
Purchasing through approved suppliers
Fewer vendor queries
More consistent invoice handling
Full process visibility
Track invoices and spend
“SoftCo were able to identify our issues from the moment we engaged with them. We are delighted with the performance of the system.”
Jessica Burns
Procurement Manager, Daisy Corporate Services
