Project at a glance
As Ding expanded globally, manual P2P processes couldn’t keep up. Invoice handling, approvals, and tracking relied on manual effort, limiting visibility and slowing finance operations at a critical stage of growth.
- 70% of invoices processed straight through
- Full visibility across P2P and in-flight invoices
- Faster month-end close and accruals
- Hundreds of hours saved across finance
- Process scaled to support global expansion
Growth outpaced the finance process
Ding’s business scaled quickly. Its finance processes didn’t. As invoice volumes increased across multiple jurisdictions, the P2P process relied on manual handling, making it harder to track invoices and manage approvals. Visibility was limited. Finance couldn’t easily see what was in progress or where invoices were in the process. As growth accelerated, the process became a constraint. The day-to-day reality included:
- Manual handling across invoice processing and approvals
- Limited visibility into invoice status and value
- Delays in approvals and month-end processes
- Increasing pressure on finance as volumes grew
Building a P2P process that scales with growth
Fixing P2P meant removing the dependency on manual effort. SoftCo implemented a single workflow across procurement, invoice capture, matching, and approval, fully integrated with Microsoft Dynamics GP. Invoices are now captured and processed within a consistent system. Where invoices match, they move through automatically. Where they don’t, they are routed for resolution without delaying the wider process. Finance teams can see all invoices in progress, including their value and status, without relying on manual tracking.
“SoftCo Procure-to-Pay has delivered a return on investment within one year and supported our global expansion.”
From manual processing to scalable, controlled P2P
70% of invoices are now processed straight through, reducing manual effort and allowing invoices to move without delay. Finance has full visibility across all invoices in progress, enabling better tracking, forecasting, and cash flow management. Month-end close and accruals are completed faster, with each team member saving significant time each month. The process has scaled with the business, supporting continued global growth without increasing operational complexity. The result is a P2P function that is faster, more visible, and built to support expansion.
70% straight-through processing
Invoices processed without manual input
Full P2P visibility
Track spend and invoice status
Faster month-end close
Reduced time to complete accruals
Hundreds of hours saved
Less manual processing
Scalable global process
Supports rapid expansion
“As we scale globally, it’s critical we get real value from our suppliers. SoftCo has helped us achieve that.”
Jonathan Rockett
Chief Financial Officer, Ding
