Project at a glance
Invoices were processed manually across 34 locations, with limited visibility, slow approvals, and inconsistent adherence to procurement policy. As volumes increased, the process became harder to control and manage.
- Approval times reduced from 40 days to 10
- 75% reduction in invoice approval times
- Full visibility across the invoice lifecycle
- Improved compliance with procurement policy
- Faster query resolution and accruals
Slow approvals and limited visibility across AP
Enva’s AP process was built on manual workflows. Invoices were processed across 34 branches, with approvals, receipting, and matching handled through disconnected steps. The process was time-consuming and difficult to manage at scale. Visibility was limited. Finance teams struggled to track invoice status, resolve queries quickly, or complete accurate accruals at month-end. As volumes increased, the process became harder to control. The day-to-day reality included:
- Manual invoice handling across multiple locations
- Slow approval cycles and delayed processing
- Limited visibility into invoice status and progress
- Difficulty enforcing procurement policy
Replacing slow approvals with a process that moves
Fixing AP meant reducing delays between steps. SoftCo implemented a Procure-to-Pay solution that standardised invoice capture, matching, and approval within a single workflow. Invoices are now matched automatically where possible and routed through structured approval processes. Where exceptions occur, they are managed within defined workflows without slowing down the wider process. Procurement policies are enforced as part of the process, ensuring invoices align with approved purchase orders.
“The approval process that used to take 40 days now takes 10 days, with full visibility across all invoices.”
From delayed approvals to a controlled, compliant process
Approval times have reduced significantly, with invoice approvals completing in days rather than weeks. Overall approval times have reduced by 75%, removing delays caused by manual routing and disconnected workflows. Finance now has full visibility across the invoice lifecycle, enabling better tracking, faster query resolution, and more accurate accruals. Procurement compliance has improved, with invoices aligned to purchase orders and approval workflows enforced consistently. The result is a process that is faster, more controlled, and aligned to how the business manages spend.
Approvals reduced from 40 to 10 days
Faster invoice lifecycle
75% faster approval times
Reduced delays across AP
Full invoice lifecycle visibility
Track invoices end-to-end
Improved compliance
Aligned with spend policy
Faster query resolution
Issues resolved more quickly
“SoftCo delivered the project on time and we are already seeing significant benefits and cost savings.”
Paul Leonard
Head of IT and Business Change, Enva
