Project at a glance
Invoices arrived constantly, but processing only started when teams came in. Paper-based workflows created backlogs, delays, and limited visibility, making it difficult to manage accruals and maintain accurate financial reporting.
- 75% straight-through processing across invoices
- Full visibility across AP and process bottlenecks
- Faster year-end close with lower accruals
- Improved working capital management
- Significant time savings across AP
Invoices built up over the weekend, creating Monday backlogs
HPC’s AP process was built around paper. Invoices arrived continuously, including over weekends, but processing only began when teams returned. Monday mornings meant printing, sorting, and manually working through large backlogs. Delays built up quickly. Documents were misplaced, printers failed, and invoices were difficult to track once they entered the process. As the business expanded across multiple locations, these issues became harder to manage. The day-to-day reality included:
- Backlogs of invoices building up outside working hours
- Manual printing and handling of supplier invoices
- Limited visibility into where invoices were in the process
- Difficulty identifying and resolving bottlenecks
Removing paper and backlogs from the AP process
Fixing AP meant removing the dependency on manual handling. SoftCo introduced a single workflow for invoice capture, matching, and approval, integrated with HPC’s ERP system. Invoices are now captured as they arrive and processed immediately, without waiting for manual intervention. There are no backlogs to clear and no paper to manage. Finance teams can see where invoices are, what’s holding them up, and act on them quickly.
“Invoices used to pile up over the weekend. Now they’re processed straight away.”
From backlog-driven AP to accurate, real-time financials
75% of invoices are now processed straight through, reducing manual effort and allowing invoices to move without delay. Finance has full visibility across the process, making it easier to identify and resolve bottlenecks quickly. Accruals have reduced as more invoices are captured and processed on time. This leads to more accurate cost of sales and improved working capital management. The result is a process that is faster, more predictable, and supports more accurate financial reporting.
75% straight-through processing
Invoices processed without manual input
No invoice backlogs
Processed as they arrive
Full process visibility
Track invoices and bottlenecks
Lower accruals
More accurate financial reporting
Faster year-end close
Improved financial confidence
“Invoices still come in over the weekend… now they’re able to come in and just process straight away.”
Sean McNamara
Finance Director, HPC Group
