At SoftCo, we believe that the future of business automation relies on ethical AI and Machine Learning solutions. We’re committed to using these advanced technologies in a way that’s transparent, fair, and secure, providing AI-driven AP automation that you can trust. That’s why we’re excited to announce the launch of our Responsible AI Principles!

These principles reflect our dedication to creating AI-powered solutions for AP Automation- like our SoftCoAI+ platform and generative AI customer support tools – that drive efficiency and enhance business process automation without compromising trust. Our guidelines focus on five key areas: Privacy, Fairness, Robustness, Transparency, and Accountability.

Why Does Responsible AI Matter?

AI is reshaping the way businesses operate, but with great power comes great responsibility. At SoftCo, we recognize that our customers trust us with sensitive data, which is why we’ve created a framework to ensure our AI systems work in your best interests. From minimizing bias and safeguarding data to making sure AI decisions are explainable, we are setting the standard for how AI should function responsibly in AP and Procure-to-Pay automation.

Our Commitment in Action

• • Data Privacy and Security in AI Automation: Your data is protected, and we’re GDPR and SOC-compliant.
  • Fairness and Inclusion: Our AI systems are designed to be inclusive and unbiased.
  • Robustness and Safety: AI decisions should be safe and reliable, always.
  • Transparency and Control: You have the right to know how your data is used and control how AI impacts your workflows.
  • Accountability and Governance: We take responsibility for our AI, ensuring ethical practices and continuous improvement.

What’s Next?

As we continue to innovate, these Responsible AI Principles will be our foundation. We invite you to explore the details on our website and learn how SoftCo is building the future of responsible business automation and AI-driven AP automation solutions that prioritize security, efficiency and ethical standards.

Discover how SoftCo’s responsible AI Principles can transform your business automation HERE. If you have any questions or feedback, feel free to reach out at support@softco.com.

Let’s automate responsibly – together.

About SoftCo:

SoftCo is a fast-growing global Procure-to-Pay (P2P) and Accounts Payable (AP) Automation technology company. SoftCo’s AI-powered automation technology delivers unrivalled touchless processing rates, ensuring rapid ROI. Operating from the US, Finland, the UK, and Ireland, SoftCo has over a million users worldwide with customers including PwC, Snap-on, Volkswagen, Primark, Logitech and the Finnish Government. SoftCo is ISO27001 certified, SOC 1 & 2 audited, a Microsoft IP Co-Sell Certified Partner, an AWS Advanced Technology Partner, and has integrated with over 200 ERP systems.