Project at a glance
P2P was held together by disconnected systems and manual workarounds. Processes were slow, visibility was limited, and finance had no clear view of planned, committed, or actual spend. As the business grew, the process couldn’t keep up.
- 87% straight-through processing on PO invoices
- 60% reduction in month-end close time
- 90% of suppliers paid on time
- Full visibility across procurement and spend
- Return on investment achieved within one year
A P2P process held together by workarounds
Apetito’s P2P process wasn’t designed to scale. Multiple systems were stitched together, with manual steps filling the gaps. Invoices, approvals, and receipting were handled across disconnected workflows, making the process slow and difficult to manage. Visibility was limited. Finance couldn’t see what was planned, what had been committed, or what had already been spent. As the business grew, the strain increased. The process became harder to manage, and the risk of error increased. The day-to-day reality included:
- Disconnected systems across procurement and AP
- Manual processes slowing approvals and invoice handling
- Limited visibility across planned and actual spend
- Growing pressure on finance as volumes increased
Bringing control to how spend is planned and processed
Fixing P2P wasn’t just about automating invoices. It was about controlling spend from the start. SoftCo implemented a full Procure-to-Pay solution, integrating with SAP and introducing pre-approved spend across the organisation. Purchase orders are now raised, approved, and tracked within a single system. Invoices are captured, matched, and processed automatically, with clear visibility at every stage.
"We wanted to know what people are planning to do, what they’re doing, and what they’ve done. SoftCo gives us all of that in one place.”
The process is now consistent across procurement and finance, removing the need for manual workarounds and disconnected systems.
From fragmented processes to controlled, scalable P2P
The impact is measurable across speed, control, and financial outcomes. 87% of PO invoices are now processed straight through, reducing manual effort and increasing consistency across the process. Month-end close time has reduced by 60%, giving finance faster access to accurate data. Finance now has full visibility across procurement and spend, enabling better decision-making and stronger control. The improvement is also reflected externally. 90% of suppliers are now paid on time, improving relationships and reducing risk.
80% straight-through processing
PO invoices processed without manual handling
60% faster month-end close
Reduced time to complete financial close
90% of suppliers paid on time
More consistent and reliable payments
Full spend visibility
Track purchasing across the organisation
Increased early payment discounts
Capture savings through faster processing
“We’re processing invoices much more efficiently and can now focus on work that adds value to the business.”
Kevin Rosevere
Head of Finance, Apetito
