Content & Collateral Specialist

Pristina

Kosovo Flag

Content & Collateral Specialist

We are seeking a skilled Content & Collateral Specialist with strong writing, visual design, and video production capabilities to support our growth in international markets. This role is ideal for someone who can translate complex business solutions into compelling sales and marketing content, while also owning the visual and video execution across digital channels.

About SoftCo:

SoftCo is a fast growing global Procure-to-Pay (P2P) and Accounts Payable (AP) Automation SaaS company and we are looking for motivated, dynamic and collaborative people to be part of our exciting journey. Our AI-powered Automation technology is transforming how companies manage their Procure-to-Pay processes, improving efficiency, reducing fraud and ensuring compliance.

With 35 years’ experience, SoftCo adopts a customer-centric approach and ranks highest in independent customer satisfaction surveys. We are proud that all our projects are successful, and that our market-leading technology makes a real difference to our customers and their organizations. We operate from offices in the US, Finland, UK, Kosovo and Ireland. We have over a million users worldwide including Volkswagen, Patagonia, Primark, Logitech and all 80 departments of the Finnish Government.

Content & Collateral Specialist  – Your role:

We are seeking a skilled Content & Collateral Specialist with strong writing, visual design, and video production capabilities to support our growth in international markets. This role is ideal for someone who can translate complex business solutions into compelling sales and marketing content, while also owning the visual and video execution across digital channels.

We are looking for someone who can confidently create:

  • Clear, relevant content for finance and procurement professionals
  • Polished, professional visual collateral for sales and customer success
  • Engaging video content tailored for LinkedIn, YouTube, and other platforms

Experience in B2B SaaS, finance automation, or ERP systems is strongly preferred. A background in journalism, content marketing, or technical storytelling is also highly valued.

Your Responsibilities:

Content Creation

  • Develop a range of collateral: sales decks, product overviews, case studies, data sheets, whitepapers, one-pagers, blog posts, landing pages, FAQs, customer support guides, and partner enablement materials
  • Write clear, customer-focused content tailored to finance, procurement, and C-level audiences

Design and Visuals

  • Create on-brand, visually engaging materials using tools like Adobe Creative Suite, Canva, or Figma for a variety of audiences such as sales, customers, partners, etc.
  • Develop infographics and visuals to clarify complex topics

Video Production

  • Plan, script, and produce short-form videos for LinkedIn, Instagram, and YouTube
  • Edit using tools like Adobe Premiere Pro, Final Cut Pro, or CapCut to ensure high-quality output
  • Repurpose long-form content into engaging, platform-appropriate clips
  • Add captions, subtitles, and graphics to boost engagement
  • Schedule and publish content in line with SoftCo’s brand voice
  • Collaborate with internal teams on case studies, product explainers, and promotional videos
  • Stay current on video trends and best practices for social media

Research and Understanding

  • Develop a deep understanding of SoftCo solutions and value proposition
  • Work with cross-functional teams to ensure accurate, relevant content
  • Stay informed on the evolving role of AI in marketing and content creation, experimenting with and applying relevant tools to increase impact and efficiency
  • Stay updated on industry trends, competitor offerings, and customer pain points to create relevant and impactful content

Collaboration and Enablement

  • Work closely with the sales team to create resources that help them close deals more effectively
  • Partner with customer success and support teams to develop materials that improve customer onboarding, retention, and satisfaction
  • Support partner teams by creating co-branded or partner-specific resources
  • Organise and maintain a content repository for easy access by internal teams and partners

Your profile:

  • Proven ability to write clear, compelling content, with experience in finance and procurement topics considered an advantage
  • Strong editing skills with attention to tone, clarity, and audience alignment
  • Experienced in designing polished sales and customer collateral using Adobe Creative Suite, Canva, or Figma
  • Skilled in video production: scripting, recording, editing (Premiere Pro, Final Cut Pro, or CapCut), and social media optimization
  • Able to translate complex solutions into engaging, visually compelling content across formats
  • Comfortable using AI tools (e.g., ChatGPT, Perpexity etc.) and curious about new technologies in marketing
  • Confident managing multiple projects and collaborating across teams to deliver consistent, high-quality output
  • Familiar with SEO principles and tools like WordPress, HubSpot, Seismic, or Highspot
  • Experience in B2B SaaS, finance automation, or ERP systems, with a strong foundation in storytelling through journalism, content marketing, or technical writing considered a plus
  • Fluent spoken & written English with experience applying it in a work environment on a day-to-day basis

What we can offer you:

This is an opportunity to expand your knowledge, develop your career and work with state-of-the-art technology in a rapidly growing sector. We encourage our team to be ambitious and in SoftCo there is a culture of progression. We support your development by investing in training and partnering with leading learning platforms and providers. Uniquely, our structure means you work directly with the most senior leaders in the business, who see your potential.

A competitive remuneration package is on offer and our benefits package includes company paid health insurance, life assurance, pension, bonus package, long service incentive awards, and an employee referral scheme. If working for one of the most innovative technology companies is your thing, then look no further.

Applications:

Please send your CV to careers@softco.com.

SoftCo values diversity and inclusion, believing different perspectives drive innovation. We are an equal opportunities employer and welcome applications from all backgrounds. Learn more at softco.com/about-us.

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