SoftCo eBilling is a comprehensive Accounts Receivable (AR) Portal that reduces costs, decreases AR days and enhances your credit control. SoftCo eBilling automates the issuing of electronic invoices and statements to your customers. The platform automatically configures billing frequencies and methods.
SoftCo eBilling gives full visibility over your customers’ billing documents including invoices, statements and proofs of delivery with real-time account balance information. With SoftCo eBilling, you invite your customers to register on the SoftCo eBilling portal, removing the outdated and slower process of chasing payments over the phone. Customers enter their email address and password on the Portal and select billing method preferences.
With SoftCo eBilling, customers have access to all documents associated with their account including invoices, credit notes, proof of delivery and statements. Account summaries provide an up-to-date financial position.
With SoftCo eBilling you:
- Reduce AR costs such as printing, postage, stationary and admin costs.
- Decrease AR payment days.
- Automate the issuing of customer invoices via the eBilling Portal.
- Configure billing frequencies and distribution methods.
- Allow customers real-time access to account balances and documents.
- Reduce queries associated with POD’s where the POD is the invoice.
“Within a year of deploying SoftCo eBilling, we have benefited from a 90% reduction in postage and handling costs.“
Dave Geoghegan, Group Financial Controller, United Hardware Ltd
How does SoftCo eBilling work?
Customer Onboarding
Seamlessly and securely register and onboard customers on the eBilling Portal.
eBilling Portal
Fully automate your customer billing.
Optimize eBilling
Configurable billing schedule and alternate payment methods.
POD Portal Capture
Capture signed POD’s to confirm goods acceptance and fast-track query resolution.
Reduced Days Sales Outstanding
Issue invoices faster with all associated documentation, accelerating payment cycles.
Reporting and AI Analytics
Greater transparency with real-time access and full historical reporting.
Seamlessly register and onboard your customers
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Self-Service Onboarding
SoftCo eBilling enables your customers to register themselves onto the portal. They simply enter their email address and create a password to log in. Customers log in utilizing 2-factor authentication to ensure security details are validated.
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Customer Self-Management
With SoftCo eBilling, customers have access to all documents associated with their account including invoices, credit notes, proof of delivery and statements. In addition, account summaries are included to provide an up-to-date financial position.
Fully automate your customer billing
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Issuing
The SoftCo eBilling portal automates the issuing of invoices, credit notes and statements to registered customers either via email or through the portal, ensuring you receive payments on time. In addition, signed POD’s are also captured on the Portal to confirm goods acceptance and to fast-track query resolution.
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Billing Frequency
SoftCo eBilling provides a fully configurable billing schedule to allow you to meet your customer’s preferences.
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Distribution
The platform allows you to configure the method by which your customers are billed, either by email, EDI, print and post or via the SoftCo eBilling portal. SoftCo eBilling integrates with all handheld POD devices.
Gain visibility and cut Accounts Receivable days
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Reduce Debtor days
SoftCo eBilling ensures that invoices are issued faster via the eBilling Portal and are immediately available to your customers with all associated documentation. The result is reduced days sales outstanding, greater transparency and full reporting.
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Account Balance Information
SoftCo eBilling provides access to your customers’ transaction history and real-time account balance information, so you are always aware of your orders and when payments are due.
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Access to Documents
SoftCo eBilling provides easy and secure access to your customers’ billing documentation, including invoices, statements and proofs of delivery. The platform links all supporting documentation, including proofs of delivery and specification documents to your issued invoices.
