In 2016, the Finnish Government launched a strategic automation program to streamline the entire purchase-to-pay process for over 70 Government departments, with the goal of delivering a centralized service achieving annual savings of 15 million euros for the state.
The Finnish Government Shared Services Centre for Finance and HR, known as Palkeet, was responsible for providing the new service, which it called ‘Handi’. The new Handi service was a core element of then Prime Minister Juha Sipilä’s Government’s cornerstone project to digitize public services.
Following a comprehensive European tender, Palkeet chose SoftCo and SoftCo10 Procure-to-Pay.
The timeline was ambitious. Signoff on the SoftoCo10 solution, tailored to the needs of Palkeet, was required within 6 months. The subsequent rollout to over 70 Government departments had to be completed within 24 months, handling procurement, supplier management and the processing of 1.2 million supplier invoices per annum. The key goal is for 90% of all purchase invoices to be processed automatically, with no human interaction.
Palkeet and SoftCo worked closely with the 70+ Finnish Government departments to successfully implement and rollout the Handi service built on SoftCo10, on time and on budget.
- Invoices:1,200,000 per annum
- ERP System:SAP
The Finnish Government is the general governing and decision-making body for Government administrative matters in Finland. The Finnish Government’s annual budget stands at nearly €60 billion and employs over 100,000 people.