65,000

invoices processed
annually

50%

straight-through processing
of all invoices

100s

of employee hours
saved annually

“Auto-match handles 50% of all AP invoices for Sunny Delight, saving
hundreds of hours of staff time each year.”

Craig Eten, Sunny Delight

Challenge

SunnyD’s spreadsheet and email-based accounts payable process was becoming unsustainable. With six facilities throughout the USA, the company needed to find a better way to manage the workflow around invoice processing and approval for over 65,000 vendor invoices a year. It was not possible to manually match invoices with purchase orders, and the complexity of the vendor invoice meant that there were errors in coding, matching, and approval. The team lacked visibility over the financial workflow and was wasting valuable time on routine accounting tasks.

Solution

With SoftCo Accounts Payable Automation, SunnyD now capture invoices electronically on receipt and pre-populate fields utilizing intelligent character recognition. This significantly reduces the time and improves the accuracy of invoice registration and validation. A 3-way auto-match of each invoice against a purchase order and a goods receipt note saves hundreds of hours of employee time and facilitates straight-through processing of invoices. Invoices that cannot be auto-matched are rerouted via dedicated workflows for exception handling. Approvers receive an email prompting them to review the invoice and all communications and comments with approvers are tracked and managed seamlessly. The solution is fully integrated with the Microsoft Dynamics ERP system.

Results

SoftCo Accounts Payable Automation has given SunnyD control over its entire accounts payable process, improving visibility and saving hundreds of hours in invoice approval times. Auto-match ensures over 50% straight-through processing of invoices. The solution enables SunnyD’s finance personnel to calculate the value of in-process invoices, supporting better cash flow management. Month-end close and accruals are completed faster, saving each employee a day a month, every month.

Information

Industry:Food & Beverages
Solution:Accounts Payable Automation
Region:United States
Employees1,000+
Invoices:65,000 per annum
ERP System:Microsoft AX

Sunny Delight Beverages Co. is the creator of  SunnyD, formally known as Sunny Delight. It spun off from Procter & Gamble in 2004 and the company is owned by Harvest Hill Beverage Company. It currently produces and markets SunnyD, Elations glucosamine and chondroitin dietary supplement, Fruit2O flavored waters, and Veryfine juices. The company posted annual revenues of $225 Million in 2019 and employs over 1,000 people in the US.

“Rather than just technically describe an issue, SoftCo knew
what functional problems we had, and their business
comprehension was impressive. That really made SoftCo stand
out.”

Craig Eten, Sunny Delight Beverages Co.

More case studies

“SoftCo ExpressAP enabled us to quickly gain control over our AP process, after switching to remote working.”
Mark Dinkin, Finance Director
“We now have better access to data with full visibility and control at every stage of the payment cycle.”
Daragh Grennan, Mediolanum
“Rather than just technically describe an issue, SoftCo knew what functional problems we had.”
Craig Eten, Sunny Delight
“We chose SoftCo to address our P2P requirements because of their proven expertise in the area.”
Paul Leonard, Enva
“SoftCo has fulfilled everything that we were looking for, and more.”
Brian Conneely, Finance Director
“With SoftCo Compliant Archive we have a system capable of fully managing our document lifecycles.”
Birgit Smith, Utmost Worldwide
“We have implemented a project that has progressed as planned and within the planned budget.”
Kati Siikonen, Palkeet
“SoftCo Procure-to-Pay has delivered a ROI within one year, helping in our global expansion.”
Jonathan Rockett, Ding
“With the SoftCo system, we’ve increased reimbursements and reduced costs – and that’s good for our bottom line.”
James Bowden, St Peters University Hospital
“Because staff act faster, we can pay suppliers faster and have better relationships with them.”
Jimmy McHugh, C&C Group
“SoftCoAP has delivered us direct savings, giving a lot more confidence in our year-end & a lot faster.”
Sean McNamara, HPC Group
“SoftCo P2P has allowed us to reduce invoice processing times by 70%, reducing costs and time.”
Jessica Burns, Daisy Corporate Services
“We have confidence in SoftCo, it allows us to bring a much more compelling proposition to our clients.”
Peadar Murphy, Capita
“The SoftCo platform has contributed to creating a frictionless process, saving considerable time and effort.”
Michael Ogazi, Crown Agents Bank
“SoftCo has transformed the authorization time from 3 or 4 weeks down to 3 or 4 days.”
Sharon Bessell, Argos
“Our goal is to reach a 90% automation rate with the procurement process and invoice handling.”
Pirjo Pöyhiä, Palkeet
“We chose SoftCo because of their expertise in the procure-to-pay areas and their prior experience.”
Mushtaque Ahmed, JJ Food
“The SoftCo AP system has been faultless, reducing our invoice query times by 75%.”
Mick Leahy, Dairygold

Why choose SoftCo?

100% Project Success

89% Cost Reduction

100% Visibility & Control

75% STP

Super Smart Matching

Anti-Fraud Technology

200+ ERP Systems

90% Faster Approvals