Over one million users from hundreds of organizations have found success with SoftCo

100% improvement in productivity.

Automatically match 75% of all of their invoices without any manual intervention.

Reduced invoice approval times from 40 days to only 10 days.

"SoftCo has fulfilled everything that we were looking for, and more! Our query resolution times have reduced by 75%, which means that our AP staff can spend less time on reconciliation and more time on value-adding activities."
Brian Conneely, Finance Director, Grafton Ireland


Grafton faced challenges managing more than 200,000 invoices for its 35 different locations. With 100 business approvers, invoice resolution times were typically more than 40 days, resulting in slow payment to vendors, a lack of visibility, and delays in the accruals process. The manual nature of capturing and processing paper invoices meant that Grafton had high storage and labor overheads.


Leveraging upon AWS infrastructure, Grafton implemented SoftCo AP to manage the growing volume of invoices, speed up approval times and payments to vendors, and began receiving vendor invoices via email. SoftCo AP integrated with the existing ERP systems, Unison and Accustar, and automated the entire AP process, enabling the AP team to gain full visibility and control over all invoices. SoftCo AP eliminates the need for manual capture and processing of invoices, saving time and increasing productivity.


Grafton has achieved straight-through processing of 75% of all invoices and increased the capacity of its AP team by more than 50%. By automating its AP process, Grafton reduced its labor costs despite handling an increasing volume of invoices. Now, more than 100,000 invoices are received electronically by email, and the amount of invoices received by post has fallen by almost 50%. These results have allowed Grafton Ireland to achieve a year one return on investment.
  • Industry:Building Materials
  • Solution:AP Automation
  • Region:Europe
  • Employees:12,000+
  • Invoices:200,000
  • ERP System:Unison and Accustar

Grafton Group plc is an international distributor of building materials to trade customers primarily engaged in residential construction and maintenance. The company has a turnover in excess of £2.2 billion, employs over 12,000 people in the UK, Ireland, Belgium and Netherlands and a 600 branch network.