Logitech struggled with multiple manual touchpoints which led to subjective decision-making when matching invoices to purchase orders. Despite having an existing automation solution in place, Logitech were experiencing significant delays, inefficiencies and a complete lack of visibility due to poor integration with their Oracle ERP system. This resulted in operational inefficiencies (referred to by Logitech as “black holes”) where the status of invoices was unclear.
SoftCoAP was chosen by Logitech to address all of their challenges. The key differentiators were the ability to extract information from invoices and compare it against Purchase Order and Goods Receipt Notice data, automating the matching process and automatic capture of multiple languages across invoices from Europe, North America and Asia. This automation allows for real-time visibility, 83% Straight-Through Processing and visibility into each stage of the processing journey, even before reaching the ERP system.
The implementation of SoftCo’s solution led to several key benefits:
Industry: | Technology Manufacturing |
Solution: | Accounts Payable Automation |
Regions: | Worldwide |
Employees: | 8,000+ |
Invoices: | 100,000 per annum |
ERP System: | Oracle |
Founded by in 1981, Logitech is one of the largest manufacturers of computer peripherals and software in the world. Headquartered in Switzerland, Logitech operate globally, with offices in Europe, the Americas, Asia and Oceania.
“The SoftCoAP solution is acting like an intelligent resource, and it’s saving the Accounts Payable team so much time.”
Aisling Connolly, Global Finance Transformation