Ortho Molecular Products faced significant challenges with their manual AP process, particularly in managing their complex three-way matching system, which involved matching packing slips, purchase orders, and invoices to process vendor payments. The physical separation between their manufacturing facility and corporate headquarters further complicated this process, requiring documents to be mailed to Woodstock, Illinois, for reconciliation.
This reliance on manual processes led to frequent delays in vendor payments, strained vendor relationships, and missed opportunities to take advantage of early payment discounts. Additionally, the lack of a centralized system made tracking duplicate invoices nearly impossible, resulting in inefficiencies and unnecessary vendor follow-ups. These issues not only disrupted operational workflows but also jeopardized vendor partnerships essential to the company’s supply chain.
To address these challenges, Ortho Molecular Products implemented SoftCoAP. By centralizing invoices, purchase orders, and bill of lading documents within a single platform, SoftCo streamlined their AP workflow.
The automation enabled three-way matching with just a click, significantly reducing manual intervention. Features like smart match, smart coding, and smart routing further enhanced efficiency, ensuring timely invoice approvals and payment processing. These improvements restored the company’s ability to capitalize on discounts and improved vendor relationships. The user-friendly interface provided an intuitive experience, making the transition seamless for the team.
The implementation of SoftCo’s solution delivered transformative results for Ortho Molecular Products.
| Industry: | Manufacturing |
| Solution: | AP |
| Regions: | US & Canada |
| Employees: | 300 |
| Invoices: | 30,000 per annum |
| ERP System: | Microsoft Dynamics NAV |
Founded in 1989, Ortho Molecular Products specializes in manufacturing and wholesaling dietary supplements. Their primary customers are healthcare practitioners, providing high-quality products designed to support health and wellness.
“We weren’t able to take discounts and, in some cases, couldn’t order from vendors because we weren’t paying on time. This is no longer an issue.”
KJ Whigham, Accounts Payable Manager, Ortho Molecular Products
